faq's

 

hi friend! you’re on this page because you have a question? well first of all, YES, mermaids, fairies and unicorns really do exist... 

for all other questions, you will hopefully find your answers below. if not, just contact us and we'll be more than happy to help out.

dresses?

our dresses are not just adorable, they’re also extremely high quality. made of the same moisture-wicking stretch fabric that is worn by professional athletes, they’re manufactured with durability and comfort in mind. machine washable and dryer friendly, they won’t stretch out of shape, meaning your little one will get oodles of wear before they outgrow their dress.

each dress purchased comes in one of our loliboli bags valued at $12aud with a personalised letter (that is why we ask for the child's name), it's so sweet.

note that some of our photos show our dresses with pretty tutus underneath. these are simply to show you what is possible, though we do not sell tutus at this time.

sale?

we have an ongoing special deal for our loliboli lovers, if you wish to purchase all three designs in a range (or any three dresses), you will save $20aud, as a little thank you from us, to our biggest loliboli fans. 

if you are experience any problems with your discount codes or the offer above, please email us at info@loliboli.com and we will do our very best to fix it quick fast.

have your child featured?

we love all of our loliboli girls and if you would like to share you pics wearing the dress, please tag #myloliboli, so we can feature your image on our social media and website.

shipping?

we offer domestic and international standard and express postage through australia post. all of our items are hand-packaged with love and care, and we do our very best to ship as soon as possible after receiving your order. if you experience any delays, please contact us asap and will do all we can from our end to rectify the problem. if you would like to calculate how long your parcel will take, you can do so at https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/.

exchanges & returns?

we create beautiful dresses for children with their comfort in mind, so we hope you (and they!) are 100% thrilled with your purchase! if your product if faulty, we will happily refund or exchange; you just need to ensure the product is in it's original condition, unwashed and unworn, and provide quality photos. we do not accept exchanges or returns for change of mind, so please check the size chart carefully.

size chart?

our measurements are true to standard sizing for age. you can view the size chart here. dresses can be worn loose or fitted, so your little one can enjoy many wears!

bulk order? 

we love special orders! if you’d like to order more than 10 dresses for a party or dancing/cheer group, please contact us and tell us more about your event. we’d love to help you out with a group price. 

if we haven’t answered your question yet, please email us at info@loliboli.com!

thank you & remember… ‘let them be little’